Player Support & Help Center
Need assistance with your aquarium, cloud save, multiplayer lobby, or an In-App Purchase in Grow A Fish? Our team at Elomar Studio is happy to help.
- Email: elomarstudio@gmail.com
- In-App Shortcut: Open Grow A Fish → Profile → Settings → Contact Us
- Typical Response Time: Within 1–2 business days
Frequently Asked Questions
How do I restore my In-App Purchases on a new device?
Sign into the same Apple ID / Google Play account and Grow A Fish player account, then open Profile → Settings → Restore Purchases. Non-consumable unlocks and active entitlements will automatically synchronize.
How do I save my aquarium progress across devices?
Sign in using Sign in with Apple, Google Sign-In, or your Email Address from the login screen. Your fish, tank decorations, currencies, and unlocks are automatically backed up to our secure cloud database.
Does Grow A Fish track me or show third-party ads?
No. Grow A Fish contains zero third-party ads, zero behavioral analytics SDKs, and never tracks you across third-party apps or websites. Read our full Privacy Policy for details.
Account & Data Deletion Instructions
You can permanently delete your Grow A Fish account and all associated personal data at any time using either method below:
Option 1: Instant Deletion Inside the App (Recommended)
- Open Grow A Fish and tap your Profile icon.
- Open the Settings tab.
- Scroll down to Delete Account and press-and-hold the button to confirm permanent deletion.
This immediately erases your authentication profile, email association, player profile, fish inventory, tank configurations, and social records from our servers.
Option 2: Request Deletion via Email (Without Opening the App)
If you have already uninstalled the Application, send an email from the address linked to your account to elomarstudio@gmail.com with the subject line “Grow A Fish – Account Deletion Request”. We will verify ownership and permanently delete all associated account data within 30 days (and typically within 72 hours).
Developer Address
Elomar Studio
Bogøgade 6, 1.th, 9000 Aalborg, Denmark
Email: elomarstudio@gmail.com